24 Hour Personal Lines Service

Life is unpredictable, which is why insurance is necessary in the first place. That being said, there is no telling when you will need to contact your insurance company. You may need to report a claim for an auto accident that happened on the way home from work or to make policy changes but do not have the time to contact your insurance agency during typical business hours. So why should an insurance agency restrict the times they can be contacted to only business hours?
Ion Insurance is very pleased to inform the public that we now offer 24 hour service for our personal lines customers.  If you insure your home, automobile, boat, motorcycle, or umbrella policies with us, our after-hours telephone menu will link you to most of our insurers to help you with your service needs.  Services vary from insurance company to insurance company and those options are listed on the telephone menu too.
Typical services you can expect from this new value-added feature from Ion Insurance:

  • Claims Reporting
  • Policy Services:
    • Billing inquiries and payments
    • Policy changes such as adding and/or deleting a vehicle

Of course, during regular business hours our sales and service team will continue to be available to help you with your insurance needs. To learn more about our 24 hour service give us a call today at 203.439.2815.